South chicago auto auction

South chicago auto auction - Government Car Auctions

South chicago auto auction

nici team investigating claims from
consumers who say that they did not get
their money’s worth at an auto auction
the Attorney General’s Office is
investigating the auction company and
the Better Business Bureau issuing a
warning consumer investigator Jason
Knowles joining us tonight with the
latest it’s not every day the BBB issues
warnings on companies but this is the
second one within two years for the
first Marshall auto auction some
customers complain of alleged extra fees
and others say that they weren’t able to
inspect vehicles before handing over the
cash this is the Winship credit alex
parea voluntarily agreed to accept this
2010 Nissan Rogue after ending a heated
dispute with the first Marshall auto
auction in South Suburban Harvey it is
you know very intimidating piraeus says
it all started in August with a bid on a
different vehicle this 2008 Nissan Rogue
in this filed complaint with the
Attorney General he says when his bid
was accepted he was brought into an
office with armed security guards he
says he was not allowed to inspect the
mileage or test drive the SUV took me
back to the office and they demanded me
to give him $1,000 deposit so I give him
that thousand dollars in cash
everything’s in cash and why there this
is non-refundable
then Piraeus says after hours in that
room he paid in full then saw the bill
of sale
it says the purchase price was four
thousand and with taxes and fees the
total was five thousand three hundred
seventy eight dollars Perea says after
the purchase he discovered that the
vehicle had 200 31,000 miles on it I was
really I want crying because the money
that I got my cash my 401k he filed
complaints with the BBB the Illinois
Attorney General and wrote letters to
lawmakers and seven months later first
Marshall agreed to give him that
replacement SUV saying Mabley parea was
satisfied it has 160 thousand miles
pareo points to Kelly’s blue book
estimates of both cars being far below
the 5400 he paid the i-team found that
the Illinois Attorney General has an
open investigation into the first
Marshall auto auction lisa Madigan’s
office says it’s received 39 complaints
in 2017 and 14 so far this year the BBB
just issued this warning today on the
company which has an F grade we have 61
complaints thousand last three years 31
of them they chose to ignore the Better
Business Bureau first Marshall says some
of those complaints may have been solved
directly with consumers and that the
number of complaints are small compared
to the 6,000 cars it’s sold during the
same time period the complaints allege
that the vehicle is either broke down as
soon as they left the auction or soon
thereafter in 2016 when the BBB issued
its first alert this man who said he was
a security guard told me to leave and in
July of 2014 the i-team investigated
complaints at a now closed business with
a similar brochure several feet away in
an email this week the company’s lawyer
told me to not enter the premises of the
business then added that the business
discloses all auction fees and costs in
writing through a bidders paddle terms
of auction document which each customer
receives and must sign for prior to
entry into the auction and prior to
bidding on any vehicle and that same
forum notifies customers that all sales
are final and that any down payment paid
by the customer is non-refundable
the company’s attorney also says test
drives are not permitted for insurance
and safety reasons if they don’t see it
in mileage don’t buy a car if you’re
buying use experts say you should always
first test-drive a car and take it to a
mechanic you may consider paying a small
fee to run a Carfax or Auto Check report
there’s also a new relatively new
Illinois law it is limited but a
mandated warranty to protect consumers
first Marshall says it complies with
that law but since most of their
vehicles are over 150,000 miles
they’re usually exempt now we have more
information on that law and how you can
qualify for it on our website
ABC 7 Chicago com+ more tips if you’re
buying a used car

South chicago auto auction - Government Auctions Cars For Sale

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